Privacy Policy
Effective Date: November 6, 2026
Go Live Productions (“Go Live,” “we,” “us,” or “our”) respects your privacy. This policy explains what information we collect when you visit goliveproductions.com, how we use it, and how we keep it secure.
Information We Collect
When you fill out a form on our website, such as a contact form, quote request, event RSVP, or resource download, we may collect your name, email address, phone number, company or organization name, and any details you choose to include in your message.
Website Usage Information
We use Google Analytics to understand how visitors use our website. Google Analytics provides basic, aggregated information such as pages visited, time spent on the site, the type of device and browser used, general location (city or region), and how visitors found our site. This information does not identify you personally.
We also use Microsoft Clarity to see how visitors interact with our pages, such as where they click and how far they scroll. Clarity shows this through heatmaps and session recordings, and we use it only to improve our website.
Our forms use Google reCAPTCHA to block spam. reCAPTCHA collects information about your device and how you interact with the form and sends it to Google. Google’s Privacy Policy and Terms of Service apply.
We do not collect any other information beyond what is described above.
How We Use Your Information
We use the information you provide to:
- Respond to your questions and requests
- Provide quotes and information about our services
- Send event invitations, newsletters, or resources you’ve requested
- Improve our website and services
We use Google Analytics and Microsoft Clarity data only to understand how our website is performing and to improve it.
How We Store and Protect Your Information
Information submitted through our website forms is stored securely in HubSpot, our customer relationship management (CRM) platform, or in Basin, the service that processes our contact form and delivers submissions to our team. These services use industry-standard security measures to protect your data. Only authorized members of our team have access to this information.
Cookies
Our website uses cookies through Google Analytics and Microsoft Clarity to collect the usage information described above. You can set your browser to refuse cookies or alert you when cookies are being sent. You can also opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout.
Sharing Your Information
We do not sell, rent, or trade your personal information. We only share information with the service providers that help us run our website and business, such as HubSpot, Google, Microsoft, and Basin, and only as needed to provide those services.
Email Communications
If you receive marketing emails from us, you can unsubscribe at any time with the link at the bottom of any email, or by contacting us directly.
Your Choices
You can contact us at any time to request access to, correction of, or deletion of the personal information we have about you.
Third-Party Links
Our website may link to other websites, including our Edgelight website and social media pages. We are not responsible for the privacy practices of other sites, and we encourage you to review their privacy policies.
Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this privacy policy or your information, please contact us at info@golivepro.com.